Passport Photo Online Reviews

8,000  Excellent
TrustScore 4.5 out of 5

4.5

In the Passport Photo Processor category

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Reviews4.5

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Rated 2 out of 5 stars

Printing the photo was very difficult

Printing the photo was very difficult. Tried to print through a couple of app photo programs, could not print the proper size. I had tried various paper sizes when 4x6 did not print picture size correctly. Finally sent to another service to get a printable and properly sized photo.

Date of experience: May 15, 2024

Reply from Passport Photo Online

Dear Glen,

Our customer support team is available 24/7 and we would be happy to help you. I will contact you to help solve your problem.

Best regards,
Passport-Photo.online Team


Rated 5 out of 5 stars

Great and quick service!

I am absolutely delighted with the pictures for my driving licence. Swift service, and physical photos arrived in two days! Great service! I will definitely use again!

Date of experience: May 16, 2024


Rated 5 out of 5 stars

Recent experience

Although the first picture ive taken did not meet the requirement, nevertheless this service gives more attempts until I get it right.

Great service and prompt reply if picture is ok or not!

Date of experience: May 12, 2024


Rated 5 out of 5 stars

Extremely Happy

Yes. I had a positive experience using this service. It’s well worth it saving lots of grief when your passport photo is not accepted. Couple of my photos were rejected but same ones after processing by passport-photos online, were accepted… no fuss and my renewal passport is on its way and ready to board a flight in few weeks. Thanks Passport-Photos Online.

Date of experience: May 08, 2024

Reply from Passport Photo Online

Thank you very much for your review. The satisfaction of our customers truly means a lot to us. Best regards, Passport-Photo.Online Team.


Rated 5 out of 5 stars

Quick and easy

Really easy to use. Took less than 10 minutes and all from the comfort of home.
Would definitely recommend to anyone needing ID photos.

Date of experience: May 14, 2024


Rated 5 out of 5 stars

Really quick Relaible service

Really quick, and passport office accepted the digital photo within 9 minutes of uploading it! No hefty charges to get a photo and only £5.95 worth he guarantee of it back if it’s not accepted!! Amazing !!

Date of experience: May 10, 2024

Reply from Passport Photo Online

Thank you very much for your review. The satisfaction of our customers truly means a lot to us. Best regards, Passport-Photo.Online Team.


Rated 5 out of 5 stars

Very easy

Very easy. I just needed 3 shots and had my perfect photo. It got analysed by an expert very fast and after a few minutes I had an online version of my photo and could use it

Date of experience: May 13, 2024


Rated 5 out of 5 stars

Save your time

App is greate time saver. There is no need to go to professional photographer. Very usefull during weekend or late in the evening.

Date of experience: May 12, 2024


Rated 1 out of 5 stars

WASTE OF MONEY

PHOTO WAS NOT GOOD, GOV SITES NOT ACCEPTING THE PHOTO AND THERE IS NO REFUND AND LIVE CHAT OPTION FOR CUSTOMERS

Date of experience: May 16, 2024

Reply from Passport Photo Online

Dear Customer,

We apologize for the inconvenience caused. Our customer service department works 24/7 and we are available by email help@photoaid.com, we respond within minutes. We are very sorry that you were unable to get in touch. We will get back to you to help you with your order.

Best regards,
Passport-Photo.online team


Rated 5 out of 5 stars

Quick and Easy Solution

I used this service through my phone when my officeworks passport photo was rejected and I had to urgently come up with a quick solution. This was such a simple and super quick solution. It took no more than 2mins to receive my photo on email which I had printed at a camera house and back in the hands of the passport office and approved within 10mins. All from my phone.

Date of experience: May 06, 2024

Reply from Passport Photo Online

Thank you very much for your review. The satisfaction of our customers truly means a lot to us. Best regards, Passport-Photo.Online Team.


Rated 4 out of 5 stars

The code I recieved did not apply for…

The code I recieved did not apply for the Finnish police when applying for my new passport. Thank you for your fast and swift support in this case!

Date of experience: May 13, 2024

Reply from Passport Photo Online

Dear Customer,

Thank you for your feedback. We are very sorry for all the inconveniences associated with the lack of the Finnish digital code. We will contact you by email to help you with this issue.

Kind regards,
Passport-photo.online Team


Rated 4 out of 5 stars

It's easy to use

It's easy to use but don't be surprised if initially the photo is accepted but later rejected. They offer a free retake. The photos are good quality and delivered quickly. There's an electronic option for online applications i.e. passports. A discount was offered making it very reasonable.

Date of experience: May 08, 2024

Reply from Passport Photo Online

Thank you for your feedback. It really means a lot to us. Best regards, Passport-Photo.Online Team.


Rated 5 out of 5 stars

I tried taking 2x2in passport size…

I tried taking 2x2in passport size photo for my new born India passport.

I just took the full size picture covering from head to toe. Uploaded the same into passport-photo.online website and there comes the magic, the pic was auto trimmed in perfect measurements and I ordered 6 photos for just £18.99 and within 2 days received the photos to my home on glossy paper!

Kudos to Julia Mam. She instantaneous resonded to all my queries by email support

Date of experience: April 26, 2024

Reply from Passport Photo Online

Thank you very much for your review. Your opinion is a great motivation for us to constantly improve our services. We are glad that we were able to meet your expectations and provide you with positive and satisfactory service. Best regards, Passport-Photo.Online Team.


Rated 5 out of 5 stars

Passport photo's

My pictures were a bit late. But I did finally receive them. Over all they did a great job. And I am ready to continue with my passport process.

Date of experience: May 11, 2024